Effective Coaching and Mentoring  register

Course Overview

This course aims to give participants a clear insight and understanding into the dynamics that happen between people when they work one-to-one. The temptation when coaching or mentoring someone is to provide the solution to their problem or difficulty. This course helps you find ways to hand the issues back to the person and encourage them to find the solutions for themselves.

Course Objectives

  • Provide highly effective coaching skills you can put into practice immediately
  • ¬†Listening and responding skills
  • Motivating and guiding
  • Giving effective feedback
  • Dealing with confidence issues
  • Assisting with professional and personal development

Course Outline

  • Why Coaching and Mentoring?
  • The role of a coach and Mentor
  • Skills needed for effective mentoring and coaching
  • Building confidence as a coach or mentor
  • Understanding feedback as a coach
  • Emotion vs. Objectivity
  • Coaching and Mentoring styles
  • Conflict Defuser
  • Case Studies on mentor/mentee relationship